Privacy and Policy

ACGAS mobile apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App"). Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Account Information: When you create an account, we may ask for information such as your name, email address, phone number, and other identifiable information.
• Contact Information: If you contact our support team, we may keep a record of that correspondence.

b. Usage Data

• Log and Usage Data: We automatically collect details of your use of our App, including traffic data, logs, and other communication data.
• Device Information: We collect information about the device you use to access our App, such as IP address, device type, operating system, and mobile network information.

c. Location Data

• Location Information: We may collect and process location data when you enable location services on your device and grant our App permission to access this information.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To operate, maintain, and improve our App.
• To communicate with you, including updates, promotional materials, or responses to your inquiries.
• To analyse and monitor usage or trends in order to enhance your experience.
• To prevent fraudulent or illegal activities.
• To personalize the App experience based on your preferences and interactions.

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data analytics, marketing, and customer support.
• With Your Consent: We may disclose your information for any other purpose with your consent.
• For Legal Reasons: We may disclose your information if required by law, regulation, legal process, or government request.

4. Security of Your Information

We take reasonable measures to help protect your information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or electronic storage method is completely secure.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access and Update: You can access and update your personal information directly within the App or by contacting us.
• Data Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing messages by following the unsubscribe instructions in the message.

6. Children’s Privacy

Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it as quickly as possible.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@acgas.com.my

Address: C-L08-08, KL TRILLION, 338, JALAN TUN RAZAK, 50400 KL.

Effective Date: 23-12-2024